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Shipping Policy

4/6/2006

Shipping Time -- Most orders received before 3:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Darkhorse Music Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Darkhorse Music Store ships via Canada Post expedited parcel or other major carriers. Delivery time (after notification) can take from 2 to 10 business days, to most major metropolitan areas. Rural area destinations may take a longer time, and/or require a depot pick-up. Any additional delivery charges as a result are the sole responsibility of the customer. 
 Darkhorse Music Store ships all items uninsured, and the risk of shipping loss or damage is the sole responsibility of the customer. For information purposes only, Canada Post covers the first $100 value of goods. Additional insurance can be purchased for 3.25% of the remaining value (optional at time of check-out). 
 Please note that all shipping quotes exclude the Northwest Territories, Yukon Territories, Newfoundland, Labrador, Nunavut and Rural Areas and may include items marked as Free Shipments). All orders placed from the listed areas in Canada will be reviewed by our shipping department and you will be advised of any additional shipping charges before we release the goods. 
 Purchase amount is calculated before applicable Goods and Service Tax (GST) or Quebec Sales Tax (QST) and does not include shipping or insurance costs. Free shipping does not apply to "Beyond Point" areas; including, but not limited to, all of the Northern Territories (Nunavut, Yukon and Northwest Territories) Labrador, Newfoundland and any other areas dictated by Canada Post or other Courier where extra shipping charges may apply. You will be notified of any additional costs before your order is processed.